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+1-510-652-2200
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AFTER-HOURS EMERGENCY CALL:
+1-510-812-2015

Stacker Solutions

RDC Stackers
Specialty Stackers
Sheet Diverters
Stacking Conveyors
Peripheral Machinery
Kits & Upgrades

Bundle Line
Solutions

Bundle Breaker
Bundle Conveyors
Right Angle Conveyors
Bundle Rotator
Log Rotator
Bundle Inverter
Stop-and-Square
Shrink Wrap Tunnel

Load Forming Solutions

Semi-Automatic Load FormerPallet Handler

Stack Inverter

SUPPORT

Whether you’re a new customer and need in-plant training or a plant operator who needs on-the-spot technical support, preventive maintenance or repair, Geo. M. Martin is at your service.

Service

Expert customer service, quickly

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TECH SUPPORT

Remote problem-solving capability

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TRAINING

In-plant, hands-on training

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PARTS SALES

Complete inventory on demand

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SERVICE

A global business leader must provide comprehensive service whenever and wherever their customers need it. Geo. M. Martin meets customer needs with engineers in the field and technicians ready to assist with installing, repairing or maintaining our equipment.

Field Service

Geo. M. Martin’s global support network provides prompt response to installation, repair and preventive maintenance services around the world.

Strategically located field engineers and technicians provide the fastest response for virtually any need. Converters praise this concept, as it addresses today’s need for immediate response at minimum cost.

Service Contacts

Business Hours – 7:30 AM until 4:00 PM, Pacific Time (PT), Monday-Friday

Business Phone: +1-510-652-2200

After-Hours Emergency Phone: +1-510-812-2015

Email – service@geomartin.com

Service Plan

ProCheck™

Keep Your Machines Operating at Maximum Capacity with a ProCheck Plan
‍
The ProCheck plan includes an efficient health check-up.

The ProCheck plan’s proactive approach to equipment maintenance is designed to keep your equipment in top operating condition and empower your personnel.

Get the best results with running-machine observation and downtime inspection by an onsite Geo. M. Martin technician.
Routine operator education promotes safe and economic practices and efficient, productive operations.

ProCheck plans put Geo. M. Martin technicians in your facility for a three- or four-day visit for operations observation, physical equipment inspection, tuning and adjustments for maximum quality and production, and operator training.
PLAN FEATURES
PLAN BENEFITS
  • Regularly scheduled machine inspections and operator training
  • Problem-solving during scheduled downtime
  • Generated reports to enable proactive maintenance plans
  • Subscription plans for manageable monthly payments or standard post-visit billing
  • Reduces Unscheduled Down Time
  • Improves Production Rates
  • Ongoing Operator and Maintenance Training

Request a Procheck Quote

Get the most out of your Geo. M. Martin products with a ProCheck Plan today. Cost-effective, proactive maintenance guaranteed.

Call: 800-800-4736

Maximum Run Time

On average every minute your machine is down it cost $1600 in lost revenue.
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TECHNICAL SUPPORT

Geo. M. Martin’s technical support team members are trained and ready to solve any customer equipment problem with sophisticated diagnostic capabilities and exceptional customer service.
Our technical support personnel draw on practical field experience and formal technical training, comprehensive technical equipment knowledge and a deep understanding of our users’ environment and the pressures they face. When you call with a problem, you receive intelligent, courteous support in terms you can understand.

Our “in-house” technical support team is equipped with state-of-the-art tools, including remote diagnostic capabilities via modem, and case-by-case problem-solving capability for challenging orders. We maintain complete records to document machine design, programing, electrical schematics and equipment layout drawings, which are continuously updated as field retrofits occur.

Regular Business Hours: 7:30 AM to 4 PM Pacific Time (PT), Monday-Friday

Regular Business Phone: +1-510-652-2200

After-Hours Emergency:  +1-510-812-2015

Email – service@geomartin.com

Commercial Component Data Sheets

Online Support for CorrStacks for Modicon PLC System

TRAINING

Geo. M. Martin’s Service Department offers a state-of-the-art In-Plant Training Seminar for Rotary Die Cut Stacker users. The seminar combines a multi-media presentation/class, off-line and practical hands-on training in running the rotary die cutter stacker in production. The program can be a two-day session or customized for in-plant specialist training on the Martin Stacker operation.

Training Contacts

Regular Business Hours: 7:30 AM to 4 PM Pacific Time (PST), Monday-Friday

Regular Business Phone: +1-510-652-2200

After-Hours Emergency: +1-510-812-2015

Email – service@geomartin.com

PARTS

Geo. M. Martin’s knowledgeable Parts Department can quickly supply any needed part to minimize equipment downtime.
Immediate Response, Unequaled Customer Support

The Geo. M. Martin Parts Department maintains a complete machine file on every product the company has manufactured. Our highly qualified Parts Department specialists can quickly determine which part or parts are needed and support you if additional components or repairs are needed..

Parts Contacts

Matt Cookson, Parts Specialist
Email: mcookson@geomartin.com

Jim Bloom, Parts Specialist
Email: jbloom@geomartin.com

Regular Business Hours: 7 AM to 4 PM, Pacific Time (PST), Monday-Friday

Regular Business Phone: +1-510-652-2200

After-Hours Emergency: +1-510-812-2015

Parts Department Fax: +1-510-652-4638

PRODUCTS

Stacking SolutionsBundle Line SolutionsLoad Forming Solutions

SUPPORT

ProCheckTech SupportTrainingPart Sales

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GEO. M. MARTIN COMPANY | 1250 67TH STREET, EMERYVILLE, CA 94608 | +1.510.652.2200
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| Geo. M. Martin Company | All Rights Reserved